Choose a tool
All read-only — the reports run against the Pinch core database, the scanner reads CI results from GCS, and Shopify Explorer reads a merchant's Admin API.
Merchant Impact Report
Generate a monthly or custom-range impact report per merchant — return abuse, resellers and FTID, quantified, with ROI and top flagged cases.
Open reporting toolDebug Report
Look up a client query by merchant plus order, return, email, PIN or decision type — pulls every related row across orders, returns, disposition and enrichment.
Open debug toolVulnerability Scanner
Security dashboard across every Pinch GitHub repo — a global rollup of open CVEs by severity, drill down per service, sourced from the CI scan reports in GCS.
Open vulnerability dashboardMerchant Alerts
Live view of which merchants are throwing errors right now — application logs from the Production_log bucket, rolled up per merchant over a trailing window and flagged against thresholds.
Open alerts dashboardShopify Explorer
Count or export a merchant's Shopify orders, line items, payments, refunds, returns, fulfillments and chargebacks for a date range — counts inline, exports as a CSV + JSONL bundle.
Open Shopify ExplorerData Builder
Start from an email, PIN or address and build one shopper's full cross-source dossier — the core DB resolves every linked identity and merchant, then you supply each merchant's Shopify, Gorgias, Dixa, Loop, Redo, Frate and AfterShip keys to pull the raw orders, returns, return tracking, disposition, disputes and support history.
Open data builderPIN Monitoring
Identity-graph health from the pinch_pin database — cluster sizes, cross-merchant identities, shared-node hubs and per-PIN detail.
Open PIN monitoring